Highly Trained Restoration Specialists

The team matters and culture matters. If you are trying to navigate a water or fire loss, the company hired and the men and women who arrive make all the difference. For this reason, our team at SERVPRO of Fountain Valley is committed to hiring and training the best technicians in the industry. Our technicians come through three different pathways: we RAISE them, we TRAIN them, and we EMPLOY them.

And so, when you call SERVPRO of Fountain Valley you're calling a company with a culture of excellence. Our technicians pursue training and certifications from the Institute of Inspection Cleaning and Restoration Certification, known popularly as the IICRC.  We also pursue training through employee certification training, initial franchise training, e-Learnings and continuing education courses. 

You can learn more about our team by visiting the about us and employee sections of our website.

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Fountain Valley offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)